Bayink Privacy Policy

Bayink collects and processes information that is strictly necessary to provide our file conversion and delivery services.

Information You Provide to Us: When accessing or using Bayink services, you provide us with information necessary to process your order and deliver the finished product. This may include:

1. Contact Information: Full name and email address (necessary for communication and delivery of the converted eBook file).

2. Mailing/Billing Information: Mailing address (if required for tax purposes or specific transactions).

3. Account Information: Password (if an account is established) and general contact information.

4. Transactional Information: Information based on your activities on the Website.

5. Payment Information: Credit card or bank account information, which is processed via third-party providers, not stored directly by Bayink.

6. Uploaded Content: The source file(s) you upload for conversion and optional formatting.

Information Collected Automatically: Bayink automatically receives and records certain information from your browser when you access the Services, which is typically retained for 90 days. This information is used to improve the stability and functionality of our website and services in accordance with the GDPR, in accordance with our legitimate interest.

1. Usage Data: IP address, geo-territory information, browser information, and details regarding the page you requested.

2. Cookies: We use cookies, which are alphanumeric identifiers transferred to your hard drive, to enable our systems to recognise your browser and track how and when pages are visited. Bayink strongly recommends leaving cookies activated, as they enable you to take advantage of attractive features. Bayink cookies generally do not collect personal Information and are not combined with other personal Information to identify you personally.

We reserve the right to check server log files subsequently if there are concrete indications of illegal use.

The information Bayink collects is used solely to fulfil contracted services and improve the user experience.

We use your Information to:

• Fulfil Service Requests: Converting your uploaded files, applying optional formatting, processing payments, and delivering the final eBook file via email.

• Communication: Responding to your requests for products and services and communicating with you regarding problems or updates related to your order.

• Service Improvement: Understanding usage trends, improving the way the website works and looks, and creating new features and functionalities. Data processing to improve stability and functionality is carried out in accordance with the GDPR based on our legitimate interest.

• Personalisation: Customising the content and services you see on the Website (e.g., based on geo-territory information, as not all services may be available everywhere).

Bayink does not rent, sell, or share your personally identifiable information with nonaffiliated companies or other third-party organizations for their marketing or promotional use without your explicit consent.

The files and content you upload to Bayink are treated with the utmost confidentiality.

Bayink’s core service relies on the processing of user-uploaded content. We acknowledge that the uploaded content may contain proprietary or sensitive materials.

• The uploaded content is processed solely for conversion and formatting requested by you.

• We attempt to protect user information, including uploaded media, to ensure that user account information is kept private.

• While Bayink attempts to protect user information, unauthorised entry or use by third parties, hardware or software failure, and other factors may compromise security. Users must protect unauthorised access to their accounts by safeguarding their passwords appropriately

Bayink retains your personal data only as long as necessary to fulfill the purposes for which it was collected, including for satisfying any legal, accounting, or reporting requirements.

• Automatically collected server log information (IP address, page requests) is typically retained for 90 days.

• If you request deletion of your Bayink account, we will delete your account, though some information may remain in our records after deletion for necessary record-keeping.

• We may maintain a copy of unrevised information when you update certain details

Bayink uses other companies and people to perform tasks for us, and we're only able to share your information with them as necessary to provide products or services to you.

• Payment Processors (e.g., Stripe, PayPal): We share information like your name, address, and credit card details with third-party service providers for tasks such as processing credit card information and fulfilling orders.

• Other Service Providers: Examples include entities used for analysing data and providing customer service.

• Unless we notify you otherwise, such third-party service providers do not have any right to use Information we share with them beyond what is reasonably necessary to assist us.

• We may use services to analyse website use, but we do not transfer any personally identifiable information to these analytics services. We only use these services to record completely anonymous information.

You hereby consent to our sharing of Information for the above purposes.

Under the GDPR, you may have specific rights regarding the Information that Bayink collects and processes.

You have the right to:

1. Access: Request access to your personal data.

2. Rectify: Request correction of inaccurate or incomplete data.

3. Erase ("Right to be Forgotten"): Request deletion of your account and personal data, although note that some information may remain in our records.

4. Restrict Processing: Request restrictions on how your data is processed.

5. Data Portability (Transport): Receive your personal data in a structured, commonly used, and machine-readable format.

6. Object to Processing: Object to the processing of your data, particularly in cases involving direct marketing.

Just so you know, some of our services require certain Information, and erasing, restricting, or objecting to the processing of necessary Information may prevent Bayink from providing those services to you.

To exercise these rights, please submit a request to the contact information listed below. Bayink may request additional information to confirm your identity before taking any further action.

You may also opt-out of receiving e-mail notices or solicitations from Bayink by responding to a link included in each e-mail notice or solicitation.

If you have questions or concerns regarding this Privacy Policy, or if you wish to exercise your User Rights under GDPR, please get in touch with us:

Email: info@bayink.org